Privacy Policy

1. Introduction

Rhoddo ("we", "our", or "us") is operated by Waglogy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). By using Rhoddo, you agree to the practices described in this policy.

2. Information We Collect

a) Information you provide

• Account information: name, email address, phone number when you register.
• Booking details: event selections, ticket preferences, and transaction history.
• Communications: messages you send to us through support or feedback channels.

b) Information collected automatically

• Device information: device model, operating system, unique device identifiers.
• Usage data: pages visited, features used, time spent on the app, crash logs.
• Location data: approximate location based on IP address; precise location only with your explicit consent to help discover nearby events.

3. How We Use Your Information

• To create and manage your account.
• To process event bookings and generate QR passes.
• To show you relevant events in your district or area.
• To send booking confirmations, event reminders, and important service updates.
• To improve our app, fix bugs, and enhance user experience.
• To comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Event hosts — limited booking information necessary for event entry and management.
• Payment processors — to process your transactions securely. We do not store your payment card details.
• Service providers — trusted third parties that help us operate the Service (hosting, analytics, notifications).
• Legal authorities — when required by law or to protect our rights and safety.

5. Data Storage and Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. Booking records may be retained for up to 3 years for legal and accounting purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your account and personal data.
• Withdraw consent for location tracking at any time.
• Opt out of promotional communications.

To exercise any of these rights, contact us at the email below.

8. Children's Privacy

Rhoddo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: